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Click & Collect

Online shopping made easy.

Shopping with Robert & Victoria has never been easier. Our fantastic online shopping experience is a quick and convenient way of ordering with us from the comfort of your own home. With our click & collect service, you can place your order online and pick it up from our boutique

You can click & collect the very next day as long as you have placed your order before 4pm Mon-Fri. If you have requested any sizing or adjustments to be made, please allow us a couple of extra days to carry this out before you collect. If this is the case, we will keep you updated via phone or email and let you know as soon as your order is ready for collection. We offer click & collect services on out of stock items too, just request this at check out and we will let you know as soon as it is ready.

- Add your selected item(s) to you basket and follow the checkout process
- Select the store you would like to collect your order from
- Select your chosen payment method and pay online
- Collect your item(s) from your selected store

If your order included in-stock items and you placed the order before 4pm, then your order should be ready to collect the very next day. If you require any adjustments to be made or your order is out of stock, just leave everything to us and we will notify you when your order is ready for collection by phone or email.

- A copy of your order acknowledgement email
- A valid form of photographic identification
- The original payment card (to verify your order)

As a security safeguard to protect each and every one of our customers, we must inform you that no other persons other than the named buyer is authorised to collect your order.

Please contact us prior to placing your order if you wish to use our click and collect service when purchasing online using our Interest Free Finance options.

As well as offering a click and collect service at each of our stores, we also offer free UK shipping on all online orders over £75. You can find our more about our delivery options on our Delivery Page.

If you have any questions, special requests or you require an item for a specific time or date, contact our online sales team on 01947 601403 or email us at info@rvwhitbyjet.com.


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